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Lakesha joined the group United States Sports Academy Alumni Network Apr 23

Lakesha added the blog post 'Sports Industry. I'm trying to get my foot in the door! Any ideas?' Apr 23

Lakesha is member #338 of The Sport Business Education Network. Apr 22

Work Experience: 10/2007 – Present Aaron Rents, Inc Marietta, GA

Customer Service Representative

· Answer customers calls using a CISCO IP Phone

· Look up customers information using the intranet

· Sell merchandise through a POS system

· File customer complaints through a BridgeTrak system

10/2006 – 01/2007 Ryla Telaservices Kennesaw, GA

Customer Service Specialist

· Answered customer calls with a positive problem solving attitude using the Avaya system

· Enrolled and educated customers on selected insurance plans

· Utilized a computer system

11/2003- 1/2004 United States Postal Service Montgomery, AL

Casual Employee

· Removed mail from cases/bins and placed it in its’ designated area

· Visually monitored mail processing equipment

· Staged mail on dock for pickup

07/2000 – 10/2003 Pentoria’s Daycare Montgomery, AL

Daycare Assistant

· Prepared healthy snacks and lunches for the children

· Created weekly lesson plans

· Organized and managed financial reports

06/1999 – 06/2000 Dr. Laura Kelly, Family Practice Montgomery, AL

Administrative Assistant

· Complied patients relevant information

· Coordinated incoming calls, took messages, and set appointments

· Maintained all incoming and outgoing correspondence

· Organized and maintained filing system

Education / Training / Certifications: 2008-present United States Sports Academy Daphne, AL
Master of Sports Science, Sport Management

2003-2006 Troy State University Montgomery, AL

· B.S., Business Administration

2001-2002 J.P. Tech Montgomery, AL

· Computer Programming

2000-2001 South College Montgomery, AL

· Business/Computer Information System

1997-1999 Carver High School Montgomery, AL

· High School Diploma

[ Draft ]

Posted on April 23rd, 2008 at 8:46am — 3 Comments (Add)

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